Scheduling / Project Management Your project is in good hands with our project managers and installation service managers. We will schedule and coordinate all aspects of your installation. Our project managers and installation service managers are highly skilled and experienced at mobilizing material, equipment, and manpower to meet your deadline while minimizing disruption to your life.
Interior Design Assistance An experienced staff is available to help customers choose and design their ideal design solution. Our sales associates are talented, experienced and eager to help customers every step of the way. Customers can be advised at their home or at our showroom. We are pleased to help manage your coordination of flooring, paint, counter tops, or anything else you may need help with to tie your home together. If you need a custom tile design, or want to create a one of a kind backsplash, we can certainly help. Contact one of our sales associates today to discuss your interior needs. Estimates We know how difficult it might be to decide the kind of money you want to spend on your home and what is best to fit your needs. Before making such a big decision, we want to make sure you are aware of all your options and that you are informed about what it will take to reach your design goal. We provide a full service estimate in your home and walk you through each process so that you can feel comfortable and aware of what goes into your remodel.
Installation Our installation technicans are industry certified. We take much pride in having only on-staff techinicians. You can count on us never to have a sub contractor install your new flooring. Our technicians work only for us. They are not subs; they are full time members of our team. One of our technicians is contracted by Mohawk twice a year to install flooring for them prior to convention. This is a big honor because this is one of the venues Mohawk uses to showcase their new flooring to the industry's retailers. Guarantee Still unsure about taking that step and beginning your rennovation? With our worry-free guarantee, you don't have to stress any longer! Mohawk offers a 60-day satisfaction guarantee, and at Highlands Floor Coverings, we will make sure you are happy before we leave! We also offer a Lifetime Installation Warranty, so your satisfaction is guaranteed!
Mohawk Protect and Care Our 2-year, 10-year, and Lifetime Protect & Care Plans include: • Coverage for ALL stains- even grease, paint and pet stains • Registration of your plan by your FloorCare for Life Retailer • Free Stain Removal Kit featuring Mohawk FloorCare Essentials Carpet Stain Remover • Toll-free access to FloorCare for Life Service Center • Website featuring floor care news and tips, product store, dealer locators and more • Reminders of professional cleanings to maintain manufacturer's warranties • Best in class service from FloorCare for Life Authorized professional cleaning technician Also, our Protect & Care Plans can include replacement options with full stain service if purchased.